Frequently Asked Questions
Find answers to common questions about our bank statement conversion service.
General Questions
What is Bank Statement Converter?
Bank Statement Converter is a secure, browser-based tool that transforms PDF bank statements into structured data formats like CSV, Excel, or XLSX. It uses AI technology to automatically extract transaction data with high accuracy while keeping your financial information private.
How does the conversion process work?
Simply upload your PDF bank statement, and our AI-powered system automatically detects your bank format and extracts transaction data. The process happens entirely in your browser - your data never touches our servers. You can preview the results and download in your preferred format.
Which banks do you support?
We support all major banks including HDFC, SBI, ICICI, Axis, Kotak, Yes Bank, and many more. Our AI system is trained to recognize various bank statement formats and can handle most standard layouts.
Security & Privacy
Is my financial data secure?
Absolutely. Your bank statements are processed entirely in your browser and are never transmitted to or stored on our servers. We use client-side processing to ensure maximum privacy and security. Your financial data never leaves your device.
Do you store my bank statements?
No, we do not store your bank statements or any financial data. Files are processed locally in your browser and automatically deleted after processing. We have no access to your transaction details or personal financial information.
What information do you collect?
We only collect basic usage analytics and, if you create an account, your email address. We do not collect, store, or analyze your financial data. Our service is designed to be completely private and anonymous.
File Formats & Compatibility
What file formats do you support?
We accept PDF bank statements and convert them to CSV, Excel (.xlsx), or XLSX formats. The PDF should be text-based (not scanned images) for optimal results. We support files up to 50MB in size.
Which output format should I choose?
CSV: Best for spreadsheet applications like Excel, Google Sheets, or data analysis tools.
Excel (.xlsx): Ideal for advanced formatting, formulas, and complex spreadsheets.
XLSX: Modern Excel format with enhanced features and compatibility.
Can I convert scanned PDF statements?
For best results, use text-based PDF statements rather than scanned images. Scanned documents may not be processed accurately. If you only have scanned statements, consider using OCR software to convert them to text-based PDFs first.
Usage & Limits
Is there a file size limit?
Yes, we support files up to 50MB. This should be sufficient for most bank statements. If you have larger files, please contact our support team for assistance.
How many statements can I convert?
Free users can convert up to 5 statements per month. Premium subscribers get unlimited conversions. You can process multiple statements in a single session.
Do I need to create an account?
No, you can use our service anonymously without creating an account. However, creating an account allows you to save your conversion history and access premium features.
Troubleshooting
My file won't upload. What should I do?
Check that your file is a PDF and under 50MB. Ensure your internet connection is stable. Try refreshing the page and uploading again. If the problem persists, contact our support team.
The conversion results seem incorrect. What can I do?
First, verify that your PDF is text-based and clearly readable. Review the preview before downloading. If issues persist, try a different output format or contact support with details about your specific bank format.
I can't download my converted file. Help!
Check your browser's download settings and ensure pop-ups are allowed for this site. Try using a different browser. If the issue continues, contact our support team and we'll help you retrieve your file.